Customer
Service
Your
first line of support is your Agware Online Help which
you can easily access from the Agware Explorer menu. Or, if you
prefer, you may consult the printed Agware User's Guide provided
with your Agware software installment. How-to information
is at your fingertips. If you have any suggestions on how we might
improve our online support, please send an e-mail to "customerservice" at
Franwell.com.
For
product questions, you may call to speak with or leave a message
for any of our Customer Service
Representatives at (863) 583-0228 and follow the menu for the appropriate
extension, or send an e-mail to "customersupport" at
Franwell.com.
For
questions regarding your account with Franwell, please call (863)
583-0228 Ext. 222 or send e-mail to "customeraccounts" at
Franwell.com. Also, you may visit our Contact
page for additional points of contact.
For
issues that cannot be resolved by utilizing our online help or written
manual, or by consulting our Customer Service staff, you may need to
contact Technical
Support.
Before
calling for Technical Support, please visit our Product
Support
page for helpful information about
resolving problems, to find out what's new, and to obtain supplementary
documentation. We currently provide product updates via remote Internet
connections.
Click
Terms of Service
and Privacy Policy to read the policies regarding our Agware
Web site and all Franwell, Inc. services.
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